Online gambling and harassment hotline adds resource to protect against hate raids

Today, the Gaming and Online Harassment Hotline unveiled a new tool to help the gaming community deal with toxicity and harassment: a resource for victims of hate raids.

Hate raids are an issue that arose notably last year, where streamers used the Raid feature on Twitch – normally used to send subscribers to another stream as a show of support – to flood the chats of mostly marginalized streamers. with profanity, abusive messages, and harassment. At one point, hate raids became so rampant that a number of Twitch streamers staged a Twitch boycott in protest, hoping to force Twitch to make changes. Although he added a number of features to reduce the volume of these raids, they still seem to be impacting a number of streamers over a year later.

Thereby, the resource. The Hotline’s guide includes detailed advice on how to prepare before a stream to minimize the impact of a hate raid, what to do if it happens during and after, and tips for mental health and community support after a hate raid. Along with tips, the guide also includes a number of tools that can help streamers identify and ban bots or other malicious users in advance, as well as links to resources on Twitch and other organizations.

“There is no one right way to respond to bullying,” reads the introduction to the guide. “Keeping a sense of self and agency can be one of the most important things to focus on in the face of ongoing harassment. So remember that you are allowed to respond to hate raids in any way that suits you. It’s OK to stop streaming, keep streaming, talk about it, don’t talk about it, feel angry, feel numb, be scared, feel anything Remember: online harassment is not your fault.”

The Games and Online Harassment Helpline was created in 2020 in response to the 2019 wave of sexual misconduct and harassment allegations that swept the games industry. The Hotline is a free, text-based, confidential support hotline that anyone involved in gaming can text at any time for harassment support and resources.

In addition to its Hate Raids resource, its website includes a number of other mental health and safety resources to help the gaming community mitigate online harassment and receive help when it occurs. .

Rebekah Valentine is a reporter for IGN. You can find her on Twitter @duckvalentine.

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